What do I need to do before my dog’s first visit?
You need to register for services online or call our Concierge to do so over the phone! We'll help you make a reservation for your pet's first day. We require proof that your pet's vaccinations are up to date prior to your pet's first visit. You can email us a copy or we can contact your veterinarian for you.
We require your dog be current with Bordetella, Distemper, Parvo and Rabies. We highly recommend your dog be vaccinated a minimum of 10 days before visiting our facility.
What is your cancellation policy for daycare?
We request 24 hours notice should you no longer need your reservation.
How do I make a reservation?
Most daycare guests thrive on a regular schedule. We recommend reserving your regular days a month at a time so that you’re not left in a lurch if we are at capacity. Reservations are required and we will provide you with an email or verbal confirmation over the phone.
Overnight reservations in the hotel over busy travel periods should be made at least a month in advance to ensure vacancy.
Can I come in for a tour?
You’re welcome to join us for a tour at any time during our business hours. We respectfully request that you do not wait until your pet’s first day and avoid our busy pick up and drop off times.
Can I add more activity to my dog’s day?
Absolutely! We offer a list of a la carte activities you can choose from to make your dog’s day as amazing as possible.
15% Off Daycare Package & Monthly Unlimited Package
With the purchase of any daycare package, no cash value, one per client.